About 80% of computer services are software related. This means that if your computer has a connection to a high speed internet service, then we can most likely help you using our Remote Service.
Services can vary from a simple 'How to' or 'Tutorial' service, to 'Printer troubleshooting' or 'Virus Removal'.
Even a 'PC Tune Up' or 'Software installation/updates'.
Most Remote services are the same as our In-Store Services.
So please visit the "In-Store Services" tab above.
Using our secure Remote Service gives you the benefit of Flat Rate services similar to our In-Store services. Plus, you don't have to worry about being without your computer for an extended period. We can complete most Remote Services same day. Saving you time, and money.
It is super easy to do and we will walk you through the process of connecting to us. Once connected, we just need you to answer a few basic questions and we'll take over from there. Leaving you free to do more important tasks.
What about security? We use a special technician service provided by LogMeIn. The connection is secured, and only our qualified technicians will have access to your system. Once the service is complete, we can not reconnect without you allowing us back in.
Imagine knowing that any time you have a computer question, need support, or even a little help with a task, being able to make a simple phone call. Click a button on your desktop. Then have it all taken care of.
That is essentially what our Remote Contract Service is.
An estimated 80% of computer problems or questions are software related. This means that your system probably still boots, but it just isn't running as expected. Then this is the service for you.
Or, maybe your system is working fine, but you just need help with some task that you just can't seem to figure out. We have helped people with a variety of minor tutorial needs from creating address labels for christmas cards to figuring out how to use facebook.
Now, let's get to the point. You want to know how much it costs.
Remote Service for 1 PC is $150 per year.
Remote Service for each additional PC is just $50.
All you need is a high speed internet connection.
Any service that can be completed online is included.
No limits on number of services
Get help with connected equipment such as printers, scanners, and more.
NOTE: Some limitations apply. Renewal discounts available. Please call for more information.
All of our services, with the exception of Data Recovery, can be completed On-Site.
We currently offer service within our local area around St. George and Cedar City Utah. All services require a 1 (one) hour minimum labor charge and there is NO travel fee within our normal travel areas. Please contact us for detailed information about the areas we travel. If you are outside of our travel area, we may offer service with an additional travel fee.
On-Site labor is billed at $50 per hour.
Want to save some money?
I'm sure you do. Here is how we may be able to help you. Give us a call and explain what your service needs are. We will evaluate the information and determine the best options that will save you the most money. Many service requests can be completed remotely. Remote services can be performed online and are often billed at a flat rate instead of hourly. Saving you money. In some cases, a combination of both services can be the best. For situations that require a hands on approach, we can perform the on-site service. Then, once we have finished those tasks, if the left over service is able to be completed online remotely, we can finish the job that way.
We pride ourselves in providing the best service at the lowest prices.